Job Title: Claim Officer
Location: Lagos
REPORTS TO: Team Lead, Risk Management
Department: Finance
Job Description
Department: Finance
Job Description
- Administration of Orders at Claims Units
- Filing of Claims for Damaged Orders upon obtaining approval from Risk Management Team
- Updating of damaged Orders (for which Claims has been filed) to Pending LDS on Mercury
- Follow through with Insurance Company/Brokers on All Outstanding orders (that is: Lost in Transit, Lost and Damaged in Transit) on Claims Portal
- Update Claims Portal with details of Cheques received from Insurance Company/Brokers
- Update Pending LDS Orders to LDS-Damaged on Claims Portal upon receipt of proceeds
- Advise Finance Team on Claims Proceeds received
- Periodic Stock Count of orders in Claim's custody
- Prompt review/response to inquiry mails on Claims Package Exceptions
Qualifications/Requirements
- Minimum of 0-2 years experience in a similar role
- Excellent Communication Skills
- Ability to identify and understands relationships, constraints and pressures affecting others.
- Show problem solving and analytical skills.
- Be innovative and creative.
- Ability to work under pressure of deadlines.
- Ability to work sensitively in a multicultural environment and build effective working relations with clients and colleagues
- Proficient in the use of standard MS Office software (Word, Excel, PowerPoint) Practical knowledge of SAP systems will be an advantage.
- Bsc Degree in Business Administration, Law, Finance or related areas.
Interested and qualified candidates should send their CV's to admin@culminateconsulting.com with the relevant position applied for and the location as the subject of the mail.
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